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favorite this post *****Automotive Dealership Service Advisor (Wichita Falls) hide this posting unhide

compensation: 40-50k annual salary
employment type: full-time

***Texoma-based Automotive Dealership Group is looking for Full-Time Service Advisors***

Candidates must have automotive dealership experience!

Responsibilities:
• Greet customers when they arrive at the parts and service center and secure current mileage and VIN. Review appointment and offer additional services that may be needed
• Schedule appointments with customers
• Create accurate Repair Orders with all necessary customer contact information and confirm preferred method of contact
• Present a service menu of recommended maintenance services due on every vehicle
• Consult with technicians about necessary repairs and possible alternatives
• Provide customers with in-depth information about available aftermarket and OEM (original equipment manufacturer) part options
• Answer customer questions about service needs
• Contact customers in timely manner when vehicles are ready for pick up
• Provide exceptional customer service and secure target goals for CSI (Customer Service Index) scores
• Meet or exceed sales objectives established by leadership team

Qualifications:
• Minimum of 2 years of experience in automotive dealership environment
• Minimum high school diploma or GED equivalent required
• Excellent customer service and organizational skills
• Self-motivated, goal-oriented and enthusiastic presence in a team environment
• Excellent written and oral communication and interpersonal skills
• Proficient computer skills and knowledge of relevant software applications: Microsoft Office Suite: Word, Excel
• Creative problem solving abilities
• Professional appearance with reliable work ethic
• Consistent and stable work history
• Maintain certification as designated by the manufacturer
• Valid driver's license

Benefits:
• Fast paced work environment
• Medical, Dental and Vision Insurance available after orientation period
• Paid Vacation
• 401k

All potential employees must pass pre-employment testing to include a background check and drug screen.
  • Principals only. Recruiters, please don't contact this job poster.
  • do NOT contact us with unsolicited services or offers

post id: 6703169250

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